· Identifies individual client needs and documents intervention based on relationship and assessment.
· Provides support to clients through variety of settings and assists with support groups, as needed.
· Contributes to case management meetings to ensure team approach is delivered for each client.
· Completes documentation for client contacts, touches, cancellations and care plan based on 180 policies.
· Communicates professionally with clients, families, physicians, community agencies, agency leadership and office staff.
· Follows chain of command in communicating concerns or recommendations.
· Responsible for achieving set goals/Key Performance Indicators (KPI\'s).
· Represents and promotes 180 through participation and interaction with community, professional organizations and community outreach efforts.
· Participates in timely conflict resolution and treats people fairly and with respect.
· Supports all members of the 180 team in performance of their duties.
· Participates in problem solving and performance improvement processes.
· Promotes responsible and ethical stewardship of 180 resources.
· Travel could exceed 50% time and include occasional overnights.
· Maintains excellent punctuality and attendance during work hours.
· Other duties as assigned.
· Must be eligible to obtain Certification as a Peer Recovery Specialist.
· Demonstrates the philosophy of 180 through values and practices.
· Minimum high school diploma or equivalent.
· Reliable transportation and valid driver’s license.
· Basic computer proficiency, must be able to type and navigate Cloud-based environment.
· Certified Peer Recovery Specialist for more than one year
· A background in working in maternal population